SARDisms 08 - Megan Holmes

Bio

After graduating university and following a stint as a customer experience rep, Megan joined SARD and has quickly progressed to the role of Customer Service Director. Megan loves working with people and helping solve their problems. She brings a lot of empathy to her role and encourages her team to help users in any way possible.

Episode summary

What does your granny and her smart phone have to do with customer support?

In this episode Megan chats about how SARD has grown since she joined, how she motivates her team to keep going and the unique customer service experience that she champions across the company.