Quote with the tags "example" and "clients"

I think it’s excellent… I don’t think it’s just great. I think it’s excellent because they exceed their customers’ expectations. And I do think that, although their technology is great and always forward-thinking and it’s wonderful and you know that it’s there, the simple selling point for me was always SARD’s great customer service – because so many systems are great… but where a lot of systems fall down, especially for the NHS, is that IT will put in a system, which is not their system and there is usually no dedicated separate specialist support for that system. For the users, it can prove difficult to engage with a brand new system, without that specialist support, which can then lead to problems and issues. Where it’s different with SARD is that there is a separate SARD support team. That’s why I would recommend SARD and that is the feedback that I gave to my own Trust. ‘Anytime between 9-5, they will answer your query’. If any doctor rings them, they will be satisfied.