They have decent software. They have software where somebody pops up and asks if I can help. So it’s not just about the software, it’s about the service that goes around it.

I mean, you guys have been delivering for me, a very good appraisal system, which was easy to use, and the service alongside it meant that if I was having a problem, there was a human who would help me with it.

And that’s not very common.